Articles

 Can I add/edit/delete dns zones from WHM?

Yes, you have full control over dns zones that you host within your reseller account and can...

 Can I charge whatever I want to my customers as a reseller?

You are free to charge your customers any fees that you'd like. We impose no restrictions on...

 Do I get WHM access with my reseller account?

Yes, our Reseller plans come with WHM access where you can create your own hosting...

 Do you provide fantastico in reseller accounts?

Yes, fantastico is included under WHM/cPanel reseller accounts.

 How do I become a reseller?

Read more about our reseller program at http://www.ucg.ae/Web-Hosting/Reseller-Hosting/You can...

 How do I login to my Plesk Panel (Linux and Windows) on my VPS ?

You can login to Plesk using: https://MAIN IP:8443 or Once your domain has resolved:...

 How do I login to my website control panel (cPanel)?

To access your web control panel directly: 1. Enter the address of your cPanel in your web...

 How do I retrieve my web site statistics or logs?

You are provided with monthly web site statistics which you can retrieve from your control...

 How do I use WebHost Manager (WHM)?

To access your WHM direct your browser to http://SERVER_AIP_ADDRESS:2086 or to access the secure...

 How do I use personal nameservers? (ns1.my domain .com & ns2.my domain .com)

You can create custom name servers using the shared name server IP's provided in your welcome...

 How to Generate/Download a Full Backup ?

A full cPanel backup makes a copy of all of your files, email, databases, etc. Once initiated,...

 How to add SPF record from WHM?

Please refer to this to understand what is SPF: http://openspf.org Once you know what SPF...

 I have a full backup of account through cpanel. How do I restore it?

cPpanel full backup can only be restored by a server admin, and only after terminating the...

 If my account is moved from one server to another, how much time (or downtime) it will take?

Moving account across the server is a smooth process. We copy all your account data and...