Articles

 Can I get "Insert random program" installed on the server?

We do not allow background processes or extra daemons to be installed to shared servers. We do...

 Can I run a PHPBB forum (message board) on my site?

Absolutely! In fact we've pre-installed it for you. PhpBB is free, open source software for...

 Can I upgrade my plan or features later?

You can purchase new or expanded features, or upgrade to a new plan at any time. There are no...

 Can you move my data from my old host ?

For Sure, YES.if your current provider is using cPanel, we can offer free data transfer for you...

 Do I have 24/7 access to my account(s)?

Yes you do. All of our customers have full access to their account every day, all times.

 Do I have to have your banner on my site?

Rest assured that all sites that we host are BANNER-FREE. It's your site (you're paying us to...

 Do I need to transfer my domain name to you if I sign up for your hosting services?

You are not obligated to transfer your domain name to us if you choose our hosting services....

 Do you actively monitor and manage your network 24/7?

Yes we do. We monitor our network on site and remotely on a constantly... if something happens...

 Do you allow IRC?

No. We do not allow IRC on our network on any plans or servers.

 Do you host .ae domain names ?

Yes, UCG.ae can host .ae domain name or even register it for you.

 Do you host adult sites?

We do not allow adult content on our network, check: http://policy.ucg.ae for more details.

 Do you offer a money back guarantee?

Yes. If for any reason during the first 30 days, if you are not completely satisfied with any of...

 Do you offer services to governments ?

We offer services to the whole world, we have no limits unless its not matching our policy,...

 Does UCG.ae sell or share customer information to a third party?

We do not, and never will, share or sell client information to a third party.

 How do I move my site from my old host to your servers?

Transferring your account to us can be an easy process with zero downtime if done properly....

 How do I signup?

On any page of our site click the "SIGNUP NOW" button or "Order Now" link. Follow the on...

 How long after I sign up can I start building my site?

New account set up can take up to 24 hours MAX if ordered during normal business hours Sun-Thu...

 How many clients do you have? How many sites do you host? What are your machine specs and how many accounts do you put on each? What operating system and software are you currently running?

We currently host thousands of clients and their sites worldwide. Our latest systems run on...

 How many domain names may I have?

You can have as many as you want. In fact its common practice to register a few versions of...

 Is .ae hosting limited to Etisalat.ae ?

No, .ae "dot ae" domain names are not restricted to be hosted in Etisalat.ae, however,...

 What are the type of support you offer?

If you have any problems with setting up your web site, we are available via email and support...

 What is required to purchase additional IP addresses?

1. Web Hosting with SSL: Generally, an SSL certificate will be issued for a specific domain....

 What kind of network connections do you have?

We are currently connected to the Internet via multiple gig-E and ds-3 connections to different...

 What packages/plans do you offer?

We offer a range of services such as shared web-hosting, reseller plans, Virtual Private...

 When can I begin using my account?

Accounts are set up and active within minutes unless one of our fraud filters flags an order...